Friday, February 27, 2009

TQ#6 - Team's Preview of Elluminate Live

This week's assignment was to experiment with an online communication and collaboration program. My two team members and I decided that we would explore Elluminate Live, a program that NCC purchased a few years ago and I have used a little. I have participated in several sessions before and even facilitated one for some industry partners. Every session I had seen had used the whiteboard for PowerPoint only; I had never explored all of the features.

Kristin set up a v-room and sent the directions out to Corrinne & I. When that appointed meeting time came, I was the last to enter our "room" and was surprised to literally "see" both of them; I didn't know that Elluminate had video capabilities like Skype! However, shortly after I joined the video conference and we had all three of us on the screen, we suddenly lost video connection with Corrinne. We could still hear her (and her husband) checking out her webcam. We kept trying different things to get her back on video, but nothing seemed to work. We all started playing with various features when a loud, obnoxious sound started. It sounded like the feedback that happens when two microphones get too close to each other. We could all hear it and it was very distracting.

Kristin's daughter tried to help as well, but at some point, I inadvertently shut off my video feed as well. I could still see Kristin, but I couldn't figure out what I had done, so I couldn't figure out what needed to happen in order to get re-connected. In fact, I was worried that I would not be able to work the video portion if Dr. Garrigan were to ask us to do that during our Elluminate Live class meeting scheduled for Thursday. Seems a bit frustrating.....maybe I should "read the directions!"

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